About Us
They say that every good relationship works by both parties trusting each other. We're strong believers of that, so below we've provided you with as much information as we can think of so you can understand how we work as much as possible, and more importantly - trust us to do our job.
Putting customer service first
We believe that fantastic customer service is the single most important part of any business. Treating your customers badly only serves to drive those same customers away, so that's why we're around whenever you need us; and we're always nice to you. No matter what the query is, we're here to give you a straightforward answer.
Passion
We're 100% dedicated to our customers, and we've always prided ourselves on our unbeatable customer service and support. We're not just another hosting company, and we don't oversell our products. We offer a great SLA on all of our shared hosting packages, and if we ever breach that we'll offer you one months free hosting.
More than anything, we're passionate about providing good hosting. Although a good server might not make you tick, it's what makes us tick - and that's why we think you won't find a better hosting company out there. We employ the best people to make sure you get the best service; 365 days a year, 24 hours a day.
Here to stay
We're not a company that's in it for the short-haul; we're here for the long-term, which means you can trust your business-critical information with us. We've invested thousands to make sure our business - and more importantly: your hosting - stays reliable, secure and online.
Present Day
All our servers are privately owned co-located servers, and we have a small but extremely dedicated work force. Our servers aren't leased, and are all owned by Bionic Hosting Ltd. On the rare occasion that there are issues with any of our servers, we can fix them straight away without having to wait for somebody else to do it.
The Future
Our future is simple - we want to continue providing the best possible service at the lowest possible prices. We aren't out for world domination, a fact that we think is a distinct advantage to you. We're down-to-earth, approachable and friendly, and we don't plan on ever changing that fact.
